Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://spacemochigames.com (the “Site”).
1. WHO WE ARE
Space Mochi Ltd
Company Number: 17034913
Registered Office:
3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
Email: support@spacemochigames.com
We are the data controller responsible for your personal data.
2. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
We also collect information about how you interact with the Site, including:
- Pages viewed
- Products viewed
- Referring websites or search terms
This is referred to as Device Information.
When you make (or attempt to make) a purchase, we collect:
- Name
- Billing address
- Shipping address
- Payment details (processed securely via Shopify and payment providers)
- Email address
- Phone number (if provided)
This is referred to as Order Information.
3. HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfil orders
- Communicate with you
- Provide customer support
- Screen orders for potential risk or fraud
- Improve and optimise our website
If you opt in, we may also use your information to send you marketing communications.
4. LEGAL BASIS FOR PROCESSING (GDPR)
We process your data under the following lawful bases:
- Contract – to fulfil your orders
- Legal obligation – for accounting and compliance
- Legitimate interests – to improve our services and prevent fraud
- Consent – for marketing communications (where applicable)
5. SHARING YOUR INFORMATION
We share your data with trusted third parties to operate our business, including:
- Shopify (our e-commerce platform)
- Payment providers (e.g. card processors, PayPal)
- Shipping and fulfilment providers
- Analytics providers (e.g. Google Analytics)
These providers only use your information as necessary to perform their services.
6. INTERNATIONAL TRANSFERS
Some of your information may be transferred outside the UK or EEA (for example, via Shopify or analytics tools).
Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.
7. DATA RETENTION
We retain your Order Information for our records unless and until you ask us to delete it, subject to legal obligations (e.g. tax and accounting requirements).
8. YOUR RIGHTS (UK & EU)
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to processing
- Request restriction of processing
- Request data portability
To exercise these rights, contact us at:
play@spacemochigames.com
9. COOKIES
We use cookies to improve your browsing experience and analyse website traffic.
Cookies help us:
- Remember your preferences
- Understand how users interact with the site
- Improve performance and functionality
You can control or disable cookies through your browser settings.
10. MARKETING COMMUNICATIONS
If you subscribe to our emails, we may send you updates, offers, and product news.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
11. DATA SECURITY
We take reasonable precautions to protect your personal information.
Payment information is processed securely via third-party providers and is not stored by us.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
13. CONTACT US
For more information about our privacy practices, or if you have questions, please contact us at: